Depending on when the order was made, it takes up to 1-2 days for me to pack your order, then when the label is made, a tracking number should automatically be sent for your package. Shipping is also dependant on the address given and which shipping option you selected, so keep an eye out for shipping updates when you receive them!
Returns and Exchanges
Returns are not accepted due to the nature of the products. If an item is damaged or if there's a problem, send me an email via [email protected] or message me via twitter, instagram, or bluesky, and we'll work out a solution.
Conditions of exchanges / returns:
- Buyer must return item within 7 days of delivery.
- Buyer is responsible for return shipping costs.
- Buyer is responsible for loss in value (as agreed upon with seller) if an item isn’t returned in original condition.
Email or message me within 7 days of your purchase and we can sort something out! In most cases, I'll send out another package, however the buyer just would need to pay for the shipping of the products.
Can I cancel or modify my order?
Please email or message me RIGHT AWAY if there seems to be a problem with your order (address, name, etc.). I am not responsible if the address, name, or any information given to me is incorrect.
Can I edit or add anything to my order?
Depending on how long it's been since the order has been placed, I'll be able to combine multiple orders into one package or edit which products you want! Again, just email or message me ASAP in regards to all order changes.
Any other questions? Email me at [email protected] or message me via Instagram, Twitter, or Bluesky (via @uratascribbles) and I should return the reply as absolutely soon as possible!